Repairs
We make our jewelry with so much love, that we expect/hope you treat PARPALA JEWELRY with TLC as each piece is pretty dainty and delicate due to the nature of its craftsmanship.
Shall you experience any need for a repair, please know we will repair at no cost any breakage caused by our production within 60 days of receipt. We would only charge $6.50 dlls for US orders, and $15.00 dlls for intl. orders to return item. Please note piece will be evaluated to determine if breakage was caused by production, or misuse of piece.
How to do it:
E-mail: Info@Lenozella.com to receive an RA # and an address to ship item for repair. A link to pay shipment will be sent back.
Shall you be in need of a repair after 60 days of receipt, please e-mail us a detailed description on needed repair, and we will send back a quote with cost of repair. These usually are 12-16 dlls. + shipping costs.